Knitted Elephant

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Delivery

Returns

If your item does not fit, is not quite what you expected or is unsuitable for any other reason, we will happily take it back and refund your money but may have to charge additional postage. Any items returned to us must be in re-saleable condition. If an item is faulty we will of course replace it or refund your money if a replacement is unavailable. Please note that items that are damaged as a result of wear and tear are not considered faulty. All faulty items must be returned to Snugg Nightwear in the same condition as when it left our depot, in it’s original and undamaged packaging.

We cannot take responsibility for returned items lost without proof of delivery and the item is your responsibility until it reaches us.